DDI Failover & Recovery
This service provides a business continuity and disaster recovery capability to businesses for their DDI lines. In case of a major incident, such as power failures of ISDN or voice trunk outages, DDI services automatically failover to other devices or sites to maintain business as usual. Once the incident is over DDI services will automatically return to normal operation.
Benefits
- Minimise risks of service downtime – call continuity helps prevent loss of productivity, loss of revenues, loss of reputation
- Enhance the user experience – Customers have no visibility of any disruption
- Peace of mind – Call continuity for mission critical customer facing systems
- Simple to use – Easy to set up and modify – operates automatically
DDI failover solution
- Full call diversity for geographic and non geographic numbers
- Re-route all designated numbers to alternative numbers including home or mobile numbers
- Automatically reroute in seconds
