From the data centre to the desktop, Proximity helps organisations to unify their business communications. Integrating existing legacy investments with best-of-breed new technologies enables organisations to merge disparate platforms to enable improved workflow, productivity and cost-savings.
Businesses are currently facing a major communications overload. This isn’t a new problem; in fact it’s been growing exponentially since the large scale businesses adoption of the mobile phone and email in the 1990s and is rapidly approaching a critical mass.
The number of devices, nodes & applications currently connected to the network now far exceeds the quantity of people using it. For example in Europe mobile phones now outnumber people and even consumer electronics are being connected directly to the network. A typical teleworker may have a laptop, mobile phone, PDA, office desk phone, tablet PC and fax messaging service, all of which have separate connections to the network. Getting in touch with this kind of user is becoming a major challenge. All of this combined with the fact that most information workers are drowning in a sea of unnecessary emails adds up to an unproductive work force, complex business processes and therefore potentially reduced revenue and poor customer service.
The term “Unified Communications” is interpreted by the various manufacturers and analysts in many different ways, but to Proximity a true UC environment is application based where all devices used to communicate are connected and aware of each other. Each user has a single identity and there is a common, consistent user experience regardless of device, application or geographical location. Simplicity is the key.
Whatever you’re using, whatever you’re doing, wherever you are.
Our ICT solutions, hosted applications and managed services deliver unified communications capabilities across fixed and mobile voice, video, messaging and presence.
Benefits
- Improved workflow, productivity and cost-savings
- Utilise and integrate legacy platforms with new technologies to maximise existing investments
- Enhanced internal and external communication
- Attract new employees by providing a business technology environment more aligned to that which employees see as the norm in their social lives (IM, Presence, Integrated Telephony, Video, Social Media…)
Solutions
- Unified comms capabilities for fixed and mobile environments
- Unified comms applications for voice, video, messaging and presence
- Proximity integrates legacy and new technologies to unify business communications
- An industry standard SIP ecosystem design is at the core of all our UC solutions
